In the course of digitalisation, process optimisation has now been realised in almost every modern company. Software solutions offer companies the possibility to implement structured processes faster, more flexibly and more precisely and to direct their focus on existing business processes.
This requires critical analysis and evaluation of existing processes and structures so that modernization can be successfully implemented. Process-related optimisation potentials can be raised in order to strengthen competitiveness on the market.
In order to be a competent and reliable partner for you in the context of process optimisation, we at ADWEKO deal with the most diverse technologies on the subject of process optimisation and automation. We would be happy to advise your company with an individual, cross-industry strategy so that you can also operate successfully on the market in the long term. To this end, we work closely with market-leading partners to offer you the best service.
DEFINITION & DELIMITATION
Robotic Process Automation (RPA): RPA technology mimics the way humans interact with software through a user interface to perform large-scale, repeatable tasks. RPA technology creates software programs or bots that can log into applications, enter data, calculate and complete tasks, and copy data between applications or workflows as needed.
Business Process Automation (BPA): BPA automates the workflows within a company. When a step in the business process is completed, the BPA software automatically triggers the next step. BPA software is used to automate complex, multi-step business processes that are typically unique to a company and are part of the company’s core business functions. BPA’s holistic approach stems from the technology’s ability to work across multiple enterprise applications and systems required to perform a typical business process. Gartner describes BPA as automating the processes that drive the business.
Digital Process Automation (DPA):
DPA is a software technology that is used both to automate a process and to optimize the workflow within an automated process. A key focus of DPA is to improve the employee and customer experience by eliminating friction in the workflow. The software is used to increase efficiency and improve the user experience in various areas of the business, from IT service requests to new employee onboarding and customer intake. Companies use DPA to automate a process from start to finish. Typically, DPA is used for processes that are longer and more complex than the tasks that can be effectively completed by RPA. These processes can involve a multitude of decisions that would create complex and difficult-to-maintain bots if RPA were used.
PROCESSES IN THE CONTEXT OF CREDIT MANAGEMENT
Whether a Customer wants to buy a house or open a small business, each loan application must be carefully examined and approved. But repetitive, time-consuming and error-prone data entry leads to bottlenecks in loan processing. Thanks to optimized processes information flows smoothly and automatically through your systems, reducing input errors and fatigue. This speeds up the decision-making process.
HR ONBOARDING PROCESSES
Onboarding processes for new employeesn often involve bureaucratic challenges. Various forms must be in brief filled Be, without the to overwhelm the new member. With With well-timed tasks, the hurdles can be overcome quickly and smoothly, making onboarding the first positive experience of the new job.onboarding becomes the first positive experience in the new employment relationship.
Although sending invoices sounds trivial at first, quickly result in complicated processes in practice. Does the document need to be checked by a manager? Do stakeholders need to be informed? To what extent must the accounting be involved. With (partially) automated processes can be used to perform repetitive tasks can be quickly simplified and errors avoided.
Certainly the topic of process automation is on everyone’s lips. Nevertheless, not all processes can be optimized. This may be due to a number of factors. A certain degree of standardization is required for (partial) automation. If every decision depends on individual factors, it is usually not sensible for them to be (partially) automated. Fortunately, however, we experience enough processes in our everyday lives that have the characteristics to be optimized. Due to the different automation levels (RPA, BPA, RPA), it is advisable to evaluate which potentials exist in the first step. For this purpose, our competent experts are at your side to carry out a process evaluation. Feel free to contact us!
Solutions from ADWEKO
- Preparation and implementation of workshops
- Administrative support
- Consulting for the introduction of a Center Of Excellence and Governance Model
- Customized process evaluation
- Process analysis and optimization (design, development and test)
- Identification of suitable business processes
- Monitoring and process maintenance