APPLICATION MANAGEMENT SERVICES
We support complex and critical applications securely, reliably and with the highest level of expertise and develop them further in a proactive and future-proof manner. We tailor our services specifically to your customer needs and can adapt them flexibly to the general conditions over the entire term of the contract.
PROJECT EXPERIENCED EXPERTS
Your future application management team already builds up valuable know-how during the project duration
Barrier-free communication with simultaneous cost efficiency through our German-speaking support in Budapest
FLEXIBLE DELIVERY MODEL
We guarantee you the highest flexibility in the support of your applications through transparent and scalable resource availability.
Increase user satisfaction and reduce costs through optimal service organization and efficient processes. We can help you with this by:
Many years of experience in optimizing support organizations and processes
Structured and efficient approach through Application Management to ExceIIence method
Optimized support organization through structured approach and clearly formulated recommendations for action
Ensuring ITIL standardized service processes and a flexible service organization
APPLICATION OPERATION SERVICES
Application Operation Services provides a stable system platform and ensures continuous monitoring of all relevant system parameters.
In addition, we ensure the reliable operation of your applications.
By using our nearshore at our location in Hungary, we provide these services, such as data load management, job chain control, job monitoring and system parameter monitoring/optimization, cost-efficiently in the usual quality in German.
APPLICATION DELIVERY SERVICES
You focus on your core tasks and we focus on your stable applications. With the highest level of solution competence, we assume responsibility for the operation and maintenance of your applications with transparent costs and flexible service provision. Profit by:
ITIL-based services with binding SLAs for reliable solutions and stable applications
Focus on reliable solution finding with efficient service processes
Partnership-based collaboration model with your specialist department and your IT department for efficient solution finding
Flexible delivery and contract design for customer-specific breathability of your IT
Proactive, continuous development to ensure the future viability of your applications
Customized delivery models for optimal coverage of business requirements
Line support according to demand
APPLICATION FACTORY MODEL
Sustainable approach to the operation, maintenance and further development of your applications in the environment of your overall bank management:
Optimization of the cost situation through the use of favorable delivery locations combined with the best know-how
Increased production level through SCRUM methodology
Experienced & first class experts
Remote service from our service centers
Support with transparent and continuously adapting use of resources
Successfully used by a number of financial institutions around the world
At ADWEKO, we rely on a proven model based on extensive experience to successfully support you with your provider change. The 3-phase model serves to ensure a seamless and stable transition between the old and the new service provider while maintaining service quality.
TAKEOVER & FURTHER DEVELOPMENT
- 100% takeover and responsibility for support by the new service provider, as agreed in the SLAs
- Development and support of applications over the entire life cycle
- Evaluation, conception and implementation of new technical requirements
READ MORE IN THE NEWS
ADWEKO was responsible for technical tests in the investment banking area. We now present our results in an overview.
REFERENCE: ADWEKO provides support in test management in the banking & insurance sector. See all results at a glance!